Everything you need to know about managing properties with Proficient Property.
We manage your rental property from start to finish. This includes marketing the property, finding and screening tenants, collecting rent, organising maintenance, completing inspections, and keeping you compliant with New Zealand tenancy laws.
We primarily service Auckland and are continuing to expand into surrounding areas. Contact us to confirm coverage for your property.
We save you time and reduce risk. Our team handles the day-to-day work, keeps up with legal requirements, and aims to protect your investment while keeping good tenants in place.
We advertise your property on major rental platforms, manage viewings, and handle all enquiries to attract suitable tenants quickly.
We complete thorough checks including ID verification, credit checks, rental history, employment confirmation, and references. We only recommend applicants who meet our standards.
This depends on market conditions, pricing, and presentation. Well-priced properties in Auckland often secure tenants within a few weeks.
Rent is collected from the tenant and paid into your nominated bank account, usually monthly, along with a clear owner statement.
We follow up immediately and issue the correct legal notices if required. If needed, we apply to the Tenancy Tribunal and manage the process for you.
Routine inspections are generally completed every 3 months (as allowed by legislation). You receive a detailed report with photos after each inspection.
We arrange repairs using trusted, qualified tradespeople. Urgent issues are dealt with quickly. For non-urgent work above your approved limit, we contact you first.
Yes. You can nominate preferred contractors if they are properly qualified, insured, and responsive.
Yes. We help make sure your property meets Healthy Homes Standards and advise you if any work is required.
Yes. We stay current with the Residential Tenancies Act and related regulations so your property remains compliant.
Contact us to arrange a free rental appraisal. We’ll discuss your property, expected rent, and next steps to get you set up.
Yes. We can guide you through the handover process and make the transition simple.
Apply online through the listing or our website. Make sure all applicants complete the form and provide the required documents.
You will typically need photo ID, proof of income, and rental references. Providing complete information helps speed up processing.
Most applications are processed within a few business days once all information is received.
You will usually need to pay the bond and first week’s rent before keys are released. We will confirm the exact amount when your application is approved.
Pets depend on the owner’s approval and the tenancy agreement. Always get written permission before bringing a pet into the property.
Rent is paid by automatic payment to the account listed in your tenancy agreement.
Submit maintenance through the tenant portal or by email. For emergencies (major water leaks, no power, etc.), call our emergency number immediately.
Emergencies include situations that risk safety or serious property damage, such as burst pipes, no power, or major leaks.
Routine inspections are usually carried out every 3 months. You will always receive proper notice before any inspection.
We follow legal notice requirements before inspections, maintenance visits, or viewings.
Notice depends on whether your tenancy is periodic or fixed term. Check your agreement or contact us to confirm the correct notice period.
The property must be left clean and in the same condition as the start of the tenancy (allowing for fair wear and tear). We recommend using the move-out checklist.
After the final inspection is complete and any outstanding matters are resolved, we lodge the bond refund with Tenancy Services.